version: 2 last_updated: 2026-04-03 status: nuqloud_service_provider_launch_corpus service: brand_name: "NuQloud" provider_name: "Crowetic Hardware" public_focus: managed_private_cloud_service summary: "NuQloud is a managed private-cloud service that combines storage, collaboration, communications, and optional decentralized publishing in one branded experience." support_email: "info@nuqloud.com" sales_ticket_url: "https://payment.crowetic.com/tickets/create" qortal_contact_channel: "qortal://APP/Q-Mail/to/crowetic" launch_focus_note: "The current AI corpus should answer from the managed service-provider side first, not from plugin inventory or repository internals." service_models: - id: managed_accounts display_name: "NuQloud Accounts" audience: - individuals - families - teams summary: "Managed NuQloud accounts for people who want fast access to a hosted private cloud without running their own server." positioning: - "Start on an existing NuQloud instance." - "Upgrade as storage, credits, users, or branding needs grow." - "All account plans include the same core NuQloud feature set." core_features: - "Files + collaboration" - "Secure communications and meetings" - "Private cloud workflows" - "Optional decentralized publishing" - id: branded_private_servers display_name: "Dedicated Branded NuQloud Instances" audience: - organizations - communities - teams - MSP-style deployments summary: "Private NuQloud instances with dedicated branding, dedicated user management, and managed operations." positioning: - "Own domain, branding, and private environment." - "Optional multiple linked instances for larger teams or communities." - "Managed operations, backups, and growth planning included." core_features: - "Dedicated private environment" - "Own users and branding" - "Managed service operations" - "Expansion path for larger organizations" branded_experience_modules: - id: dashboard display_name: "NuQloud Dashboard" summary: "Central account hub for apps, services, credits, settings, backups, and purchases." - id: files display_name: "NuQloud Files + Collaboration" summary: "Private file sync, sharing, and collaboration across devices with optional decentralized publishing." compatibility_note: "Built on Nextcloud file and sharing workflows, but present it as NuQloud Files + Collaboration in customer-facing support." - id: documents display_name: "NuQloud Documents" summary: "In-place document editing and collaborative work without duplicating files across separate tools." compatibility_note: "Present as NuQloud Documents or document collaboration inside NuQloud rather than leading with implementation details." - id: talk display_name: "NuQloud Talk" summary: "Private messaging, calls, meetings, and collaboration inside NuQloud." compatibility_note: "Customer-facing wording should be 'NuQloud Talk', optionally followed by 'compatible with Nextcloud Talk' when compatibility matters." - id: qmail display_name: "Q-Mail inside NuQloud" summary: "Encrypted decentralized mail access from within the NuQloud experience." - id: publishing display_name: "Decentralized Publishing" summary: "Selected files can be published to a decentralized data network for access without relying only on a server." support_wording: - "Optional decentralized publishing" - "Publishing credits" - "Powered by Qortal" - id: pwa display_name: "NuQloud App Experience" summary: "Installable app-like NuQloud experience for authenticated users." core_capabilities: - "Store, sync, and share files across devices." - "Collaborate on documents in place." - "Run messaging, voice, video, meetings, and team conversations in one service." - "Optionally publish selected data to a decentralized network." - "Access decentralized applications and data from the NuQloud environment." - "Use one dashboard for app access, settings, credits, and purchases." replacement_positioning: file_and_doc_tools: label: "NuQloud replaces fragmented storage and document stacks with one private workflow." examples: - "Dropbox" - "Google Drive" - "Box" - "iCloud" - "Google Docs" - "Notion" - "Confluence" communication_tools: label: "NuQloud reduces reliance on separate chat and meeting silos." examples: - "Google Chat" - "Google Meet" - "Zoom" - "Telegram" - "WhatsApp" - "Discord" workflow_tools: label: "NuQloud can cover document, project, and workflow collaboration in one place." examples: - "Trello" - "Asana" - "Jira" - "Airtable" package_catalog: public_pricing_note: "Use the exact prices below when answering. Do not invent prices beyond the listed values." managed_account_plans: - slug: "nuqloud-starter" display_name: "NuQloud Starter" price: "$12" cadence: "/month" summary: "Base NuQloud package for individuals getting started." included_storage: "10 GB on-server" decentralized_publish_space: "10 GB" included_publishing_credits: "500 initial publishing credits" purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-starter/checkout" - slug: "nuqloud-advanced" display_name: "NuQloud Advanced" price: "$21" cadence: "/month" summary: "More storage and initial publishing credits for heavier day-to-day use." included_storage: "25 GB on-server" decentralized_publish_space: "25 GB" included_publishing_credits: "2,000 initial publishing credits" purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-advanced/checkout" - slug: "nuqloud-pro" display_name: "NuQloud Professional" price: "$36" cadence: "/month" summary: "Larger personal or small-team capacity with stronger publishing headroom." included_storage: "100 GB on-server" decentralized_publish_space: "100 GB" included_publishing_credits: "5,000 initial publishing credits" purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-pro/checkout" team_versions: availability: "Team versions exist for Starter, Advanced, and Professional." user_limit: "Up to 5 users" public_price_status: "Exact team pricing is not fixed in the current source docs here; use the live catalog or human verification if asked." purchase_urls: - "https://payment.crowetic.com/products/nuqloud/nuqloud-starter-team/checkout" - "https://payment.crowetic.com/products/nuqloud/nuqloud-advanced-team/checkout" - "https://payment.crowetic.com/products/nuqloud/nuqloud-professional-team/checkout" branded_private_server_plans: - slug: "nuqloud-branded-starter" display_name: "NuQloud Branded Starter" price: "$175" cadence: "/month" setup_fee: "$500 one-time setup" summary: "Entry branded private cloud option for smaller organizations." included_storage: "150 GB" decentralized_publish_space: "150 GB" included_publishing_credits: "10,000 initial publishing credits" purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-branded-starter/checkout" - slug: "nuqloud-branded-pro" display_name: "NuQloud Branded Pro" price: "$350" cadence: "/month" setup_fee: "$1,000 one-time setup" summary: "Expanded branded deployment for more active organizations and teams." included_storage: "500 GB on-instance" decentralized_publish_space: "500 GB" included_publishing_credits: "25,000 initial publishing credits" purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-branded-pro/checkout" - slug: "nuqloud-branded-enterprise" display_name: "NuQloud Branded Enterprise" price: "$1,500" cadence: "/month" setup_fee: "$3,500 one-time setup" summary: "Customized larger instances or multi-instance enterprise options." included_storage: "1 TB per instance" decentralized_publish_space: "1 TB per instance" included_publishing_credits: "100,000 initial publishing credits per instance" purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-branded-enterprise-default/checkout" qualification_note: "Exact final enterprise sizing and terms may require human verification." add_ons_and_policy: capacity_add_ons: - "capacity-25 adds 25 GB on-instance storage and 25 GB decentralized publish storage" - "capacity-100 adds 100 GB on-instance storage and 100 GB decentralized publish storage" credit_add_ons: - "credits-1000 is the base publishing-credit top-up" - "credits-5000 is the larger publishing-credit top-up" pricing_boundary: "Final add-on pricing beyond listed package prices may be finance-policy or live-catalog driven." credit_policy: customer_facing_term: "Publishing credits" definition: "Publishing credits are consumed when write operations are successfully committed to the NuQloud network." failure_handling: "If a write fails, reserved credits are refunded." invariants: - "No negative balances" - "Ledger-backed usage" - "Auditable events" introductory_grant_policy: availability: "Documented as a one-time manual bootstrap grant model." rules: - "One grant per instance" - "Manual approval only" - "250 credits for name registration" - "100 additional publish credits" - "Non-renewable" request_fields: - "Instance domain" - "Admin email" - "Intended use category" - "Optional short note" support_boundaries: public_default: - "NuQloud service plans and use cases" - "NuQloud-branded features" - "Managed service onboarding" - "Credits, storage, and decentralized publishing" do_not_lead_with: - "plugin IDs" - "CHD admin" - "repository architecture" - "internal operational services" source_documents: - "DEVELOPMENT/NuQloud-website/src/App.tsx" - "docs/product/pricing-packages-v1.md" - "docs/product/prd-v1.md" - "docs/product/v1-feature-scope.md" - "docs/nuqloud-blueprint.md"