Qortal-Nextcloud-Integration/docs/ai-support/catalog.yaml

version: 2
last_updated: 2026-04-03
status: nuqloud_service_provider_launch_corpus

service:
  brand_name: "NuQloud"
  provider_name: "Crowetic Hardware"
  public_focus: managed_private_cloud_service
  summary: "NuQloud is a managed private-cloud service that combines storage, collaboration, communications, and optional decentralized publishing in one branded experience."
  support_email: "info@nuqloud.com"
  sales_ticket_url: "https://payment.crowetic.com/tickets/create"
  qortal_contact_channel: "qortal://APP/Q-Mail/to/crowetic"
  launch_focus_note: "The current AI corpus should answer from the managed service-provider side first, not from plugin inventory or repository internals."

service_models:
  - id: managed_accounts
    display_name: "NuQloud Accounts"
    audience:
      - individuals
      - families
      - teams
    summary: "Managed NuQloud accounts for people who want fast access to a hosted private cloud without running their own server."
    positioning:
      - "Start on an existing NuQloud instance."
      - "Upgrade as storage, credits, users, or branding needs grow."
      - "All account plans include the same core NuQloud feature set."
    core_features:
      - "Files + collaboration"
      - "Secure communications and meetings"
      - "Private cloud workflows"
      - "Optional decentralized publishing"

  - id: branded_private_servers
    display_name: "Dedicated Branded NuQloud Instances"
    audience:
      - organizations
      - communities
      - teams
      - MSP-style deployments
    summary: "Private NuQloud instances with dedicated branding, dedicated user management, and managed operations."
    positioning:
      - "Own domain, branding, and private environment."
      - "Optional multiple linked instances for larger teams or communities."
      - "Managed operations, backups, and growth planning included."
    core_features:
      - "Dedicated private environment"
      - "Own users and branding"
      - "Managed service operations"
      - "Expansion path for larger organizations"

branded_experience_modules:
  - id: dashboard
    display_name: "NuQloud Dashboard"
    summary: "Central account hub for apps, services, credits, settings, backups, and purchases."

  - id: files
    display_name: "NuQloud Files + Collaboration"
    summary: "Private file sync, sharing, and collaboration across devices with optional decentralized publishing."
    compatibility_note: "Built on Nextcloud file and sharing workflows, but present it as NuQloud Files + Collaboration in customer-facing support."

  - id: documents
    display_name: "NuQloud Documents"
    summary: "In-place document editing and collaborative work without duplicating files across separate tools."
    compatibility_note: "Present as NuQloud Documents or document collaboration inside NuQloud rather than leading with implementation details."

  - id: talk
    display_name: "NuQloud Talk"
    summary: "Private messaging, calls, meetings, and collaboration inside NuQloud."
    compatibility_note: "Customer-facing wording should be 'NuQloud Talk', optionally followed by 'compatible with Nextcloud Talk' when compatibility matters."

  - id: qmail
    display_name: "Q-Mail inside NuQloud"
    summary: "Encrypted decentralized mail access from within the NuQloud experience."

  - id: publishing
    display_name: "Decentralized Publishing"
    summary: "Selected files can be published to a decentralized data network for access without relying only on a server."
    support_wording:
      - "Optional decentralized publishing"
      - "Publishing credits"
      - "Powered by Qortal"

  - id: pwa
    display_name: "NuQloud App Experience"
    summary: "Installable app-like NuQloud experience for authenticated users."

core_capabilities:
  - "Store, sync, and share files across devices."
  - "Collaborate on documents in place."
  - "Run messaging, voice, video, meetings, and team conversations in one service."
  - "Optionally publish selected data to a decentralized network."
  - "Access decentralized applications and data from the NuQloud environment."
  - "Use one dashboard for app access, settings, credits, and purchases."

replacement_positioning:
  file_and_doc_tools:
    label: "NuQloud replaces fragmented storage and document stacks with one private workflow."
    examples:
      - "Dropbox"
      - "Google Drive"
      - "Box"
      - "iCloud"
      - "Google Docs"
      - "Notion"
      - "Confluence"
  communication_tools:
    label: "NuQloud reduces reliance on separate chat and meeting silos."
    examples:
      - "Google Chat"
      - "Google Meet"
      - "Zoom"
      - "Telegram"
      - "WhatsApp"
      - "Discord"
  workflow_tools:
    label: "NuQloud can cover document, project, and workflow collaboration in one place."
    examples:
      - "Trello"
      - "Asana"
      - "Jira"
      - "Airtable"

package_catalog:
  public_pricing_note: "Use the exact prices below when answering. Do not invent prices beyond the listed values."

  managed_account_plans:
    - slug: "nuqloud-starter"
      display_name: "NuQloud Starter"
      price: "$12"
      cadence: "/month"
      summary: "Base NuQloud package for individuals getting started."
      included_storage: "10 GB on-server"
      decentralized_publish_space: "10 GB"
      included_publishing_credits: "500 initial publishing credits"
      purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-starter/checkout"

    - slug: "nuqloud-advanced"
      display_name: "NuQloud Advanced"
      price: "$21"
      cadence: "/month"
      summary: "More storage and initial publishing credits for heavier day-to-day use."
      included_storage: "25 GB on-server"
      decentralized_publish_space: "25 GB"
      included_publishing_credits: "2,000 initial publishing credits"
      purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-advanced/checkout"

    - slug: "nuqloud-pro"
      display_name: "NuQloud Professional"
      price: "$36"
      cadence: "/month"
      summary: "Larger personal or small-team capacity with stronger publishing headroom."
      included_storage: "100 GB on-server"
      decentralized_publish_space: "100 GB"
      included_publishing_credits: "5,000 initial publishing credits"
      purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-pro/checkout"

  team_versions:
    availability: "Team versions exist for Starter, Advanced, and Professional."
    user_limit: "Up to 5 users"
    public_price_status: "Exact team pricing is not fixed in the current source docs here; use the live catalog or human verification if asked."
    purchase_urls:
      - "https://payment.crowetic.com/products/nuqloud/nuqloud-starter-team/checkout"
      - "https://payment.crowetic.com/products/nuqloud/nuqloud-advanced-team/checkout"
      - "https://payment.crowetic.com/products/nuqloud/nuqloud-professional-team/checkout"

  branded_private_server_plans:
    - slug: "nuqloud-branded-starter"
      display_name: "NuQloud Branded Starter"
      price: "$175"
      cadence: "/month"
      setup_fee: "$500 one-time setup"
      summary: "Entry branded private cloud option for smaller organizations."
      included_storage: "150 GB"
      decentralized_publish_space: "150 GB"
      included_publishing_credits: "10,000 initial publishing credits"
      purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-branded-starter/checkout"

    - slug: "nuqloud-branded-pro"
      display_name: "NuQloud Branded Pro"
      price: "$350"
      cadence: "/month"
      setup_fee: "$1,000 one-time setup"
      summary: "Expanded branded deployment for more active organizations and teams."
      included_storage: "500 GB on-instance"
      decentralized_publish_space: "500 GB"
      included_publishing_credits: "25,000 initial publishing credits"
      purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-branded-pro/checkout"

    - slug: "nuqloud-branded-enterprise"
      display_name: "NuQloud Branded Enterprise"
      price: "$1,500"
      cadence: "/month"
      setup_fee: "$3,500 one-time setup"
      summary: "Customized larger instances or multi-instance enterprise options."
      included_storage: "1 TB per instance"
      decentralized_publish_space: "1 TB per instance"
      included_publishing_credits: "100,000 initial publishing credits per instance"
      purchase_url: "https://payment.crowetic.com/products/nuqloud/nuqloud-branded-enterprise-default/checkout"
      qualification_note: "Exact final enterprise sizing and terms may require human verification."

  add_ons_and_policy:
    capacity_add_ons:
      - "capacity-25 adds 25 GB on-instance storage and 25 GB decentralized publish storage"
      - "capacity-100 adds 100 GB on-instance storage and 100 GB decentralized publish storage"
    credit_add_ons:
      - "credits-1000 is the base publishing-credit top-up"
      - "credits-5000 is the larger publishing-credit top-up"
    pricing_boundary: "Final add-on pricing beyond listed package prices may be finance-policy or live-catalog driven."

credit_policy:
  customer_facing_term: "Publishing credits"
  definition: "Publishing credits are consumed when write operations are successfully committed to the NuQloud network."
  failure_handling: "If a write fails, reserved credits are refunded."
  invariants:
    - "No negative balances"
    - "Ledger-backed usage"
    - "Auditable events"

introductory_grant_policy:
  availability: "Documented as a one-time manual bootstrap grant model."
  rules:
    - "One grant per instance"
    - "Manual approval only"
    - "250 credits for name registration"
    - "100 additional publish credits"
    - "Non-renewable"
  request_fields:
    - "Instance domain"
    - "Admin email"
    - "Intended use category"
    - "Optional short note"

support_boundaries:
  public_default:
    - "NuQloud service plans and use cases"
    - "NuQloud-branded features"
    - "Managed service onboarding"
    - "Credits, storage, and decentralized publishing"
  do_not_lead_with:
    - "plugin IDs"
    - "CHD admin"
    - "repository architecture"
    - "internal operational services"

source_documents:
  - "DEVELOPMENT/NuQloud-website/src/App.tsx"
  - "docs/product/pricing-packages-v1.md"
  - "docs/product/prd-v1.md"
  - "docs/product/v1-feature-scope.md"
  - "docs/nuqloud-blueprint.md"